Technical assistance: PC

What browser version are you using to access the Internet?
How much memory does your computer have?
What operating system does your computer use?

What browser version are you using to access the Internet?
To determine what version in Internet Explorer you have:
Open your Internet Explorer browser.
Click one time on the Help button in the top navigation bar.
A drop-down list will appear. Scroll down and select "About Internet Explorer."
Under the Microsoft Internet Explorer icon, you will see Version ___.
Please only list the first two numbers that appear in the line.

To determine what version of Netscape Communicator you have:
Open your Netscape browser.
Click one time on the Help button in the top navigation bar.
A drop-down list will appear. Scroll down and select "About Communicator."
At the top of the page, the version number will appear after the words Netscape® Communicator.

How much memory does your computer have?
Right click on the "My Computer" icon on the desktop.
A pop-up window will appear on the screen.
Click on "Properties."
Click on General. You should see a number for RAM.

What operating system does your computer use?
Right click on the "My Computer" icon on the desktop.
A pop-up window will appear on the screen.
Scroll down and click on "Properties."
A Systems Properties pop-up window will appear on the screen. Within the window it will say System: Microsoft Windows ___ (for example).

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