Technical assistance

If you cannot find an answer to your questions in our Frequently Asked Questions section, please complete the following form. This information will help us answer your question quickly.

If you need help determining your browser version, total memory, or operating system, please refer to our help files for PC or Macintosh users.

Personal information
Email
Name
Organization

What browser are you using to access the Internet?
Internet Explorer
Netscape Communicator
AOL
Other

What version?
(Please note that ClearWriter will only work on browsers that are version 4.0 or greater.)

What speed is your Internet connection?
14.4K modem
28.8K modem
56.6K modem
DSL/Cable
T1

How much RAM does your computer have?
MB

What operating system does your computer use?
Windows 3.1
Windows 95
Windows 98
Windows 2000
NT 3.5
NT 4.0
Mac OS9
Mac OSX
Other

Please describe the problem. Be as specific as possible and list any error messages you've received.

What section of ClearWriter were you using when you experienced a problem? (If possible, please include a URL.)

Other comments.

  


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